Shipping policy
Thank you for shopping with Veloura!
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times Shipping charges are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Restrictions We currently ship within the United States. International shipping may be available — please contact us for more information.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.